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Airbnb Basics: Host, Manage, Optimize

Airbnb Hosting and Management Certification

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Build core skills in Airbnb hosting, guest management, and property optimization, offering a practical foundation for short-term rental success.

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€139

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AH&MC™ Program Overview

The Airbnb Hosting and Management Certification course provides an in-depth examination of the dynamics of hosting on Airbnb, emphasizing effective management strategies, guest satisfaction, and regulatory compliance.

Participants will explore key topics such as property preparation, pricing optimization, guest communication, and legal considerations specific to Airbnb hosting.

Who is This Program For?

This certification is ideal for aspiring Airbnb hosts, property managers, and professionals seeking a foundation in Airbnb hosting principles.

Course Curriculum

Module 1: Introduction to Airbnb Hosting

This module introduces learners to the fundamentals of Airbnb hosting. It covers an overview of Airbnb, its origins, and the key differences between Airbnb and traditional hotels. Learners will explore the Airbnb business model, understand legal obligations and local regulations, and learn how to set hosting goals. The module also provides practical tips on setting up an effective Airbnb listing page, understanding payment structures, and tailoring hosting strategies. The module concludes with an exam to assess learners' understanding of the Airbnb hosting process.

10 Videos

27 Steps

3.25 Hours To Complete

Module 2: Creating an Airbnb Listing

This module guides learners through the process of creating an effective Airbnb listing. It covers selecting the right property type, preparing and presenting the property to enhance appeal through interior design, thoughtful touches, and amenities. Learners will also focus on writing compelling listing descriptions that highlight unique selling points (USPs) and capturing high-quality photos to elevate the listing. Additionally, the module explores balancing cancellation policy flexibility and protection. The module concludes with setting up the first Airbnb listing and an exam to assess learners' ability to create a successful Airbnb listing.

8 Videos

31 Steps

1.5 Hours To Complete

Module 3: Airbnb Pricing and Revenue Management

This module introduces learners to pricing and revenue management for Airbnb hosting. It covers dynamic pricing strategies, revenue optimization techniques, and balancing occupancy with rate optimization. Learners will explore managing hosting fees and expenses, including calculating cleaning fees and setting competitive pricing. The module also provides an overview of Airbnb fees for both hosts and guests. It concludes with an exam to assess learners' understanding of effective pricing and revenue management strategies for Airbnb.

9 Videos

29 Steps

1.5 Hours To Complete

Module 4: Guest Communication and Hospitality

This module focuses on effective guest communication and hospitality practices for Airbnb hosts. It covers strategies for handling pre-booking inquiries, creating clear check-in instructions, and gathering post-stay feedback. Learners will also explore ways to enhance the guest experience, manage guest reviews and ratings, and respond to guest issues during their stay. The module emphasizes going the extra mile in hospitality and concludes with an exam to assess learners' understanding of guest communication and hospitality techniques.

11 Videos

32 Steps

2 Hours To Complete

Module 5: Property Management and Maintenance

This module covers the key aspects of property management and maintenance for Airbnb hosts. It includes topics like managing guest reservations, ensuring a seamless check-in experience, and housekeeping management. Learners will explore best practices for property maintenance, safety and security protocols, and strategies for maintaining a positive online reputation. The module also addresses when to handle property repairs DIY-style versus hiring professionals and managing utility bills and property expenses. The module concludes with an exam to assess learners' understanding of property management and maintenance.

7 Videos

30 Steps

1.8 Hours To Complete

Module 6: Legal and Liability Management

This module focuses on the legal and liability aspects of operating an Airbnb listing. It covers the legal obligations hosts must adhere to, especially in the UK, and provides strategies for mitigating liability risks. Learners will also explore dispute resolution and conflict management techniques to handle issues with guests effectively. The module includes practical tools and guides to assist Airbnb hosts in managing legal risks and conflicts. The module concludes with an exam to assess learners' understanding of legal and liability management in Airbnb hosting.

5 Videos

19 Steps

1 Hour To Complete

Module 7: Advanced Hosting Strategies

This module introduces learners to advanced hosting strategies for Airbnb. It covers targeting niche markets, optimizing listings, and tracking performance. Learners will explore how to scale hosting operations and expand their property portfolio, as well as leverage guest reviews to improve listings and attract more bookings. The module concludes with an exam to assess learners' understanding of advanced strategies for growing and optimizing their Airbnb hosting business.

13 Videos

34 Steps

2 Hours To Complete

Module 8: Airbnb Regulations and Compliance

This module focuses on the regulations and compliance requirements for Airbnb hosting. It covers responsible hosting practices in the United Kingdom, city and regional regulations, and the general permissions needed for hosting. Learners will also explore cleanliness and hygiene guidelines, safety protocols, insurance requirements, and courtesy standards for hosting. The module includes guidance on host discount policies to ensure compliance with Airbnb’s regulations.

30 Minutes To Complete

Module 9: Business Expansion & Resources

This module provides learners with essential resources and guidelines for expanding their Airbnb hosting business. It includes key tools like the Airbnb Hosting Toolkit, Zero Waste Host Guide, and Airbnb Policy Tool Chest, offering practical insights for optimizing listings and managing sustainable hosting practices. Learners will also explore resources like "Live and Work Anywhere by Airbnb" and "Listing Your Place on Airbnb by PadLifter" to further enhance their hosting success.

19 Minutes To Complete

Get Certified in Hosting!

Stand out to recruiters with your resume. Complete all lessons to earn a digital Airbnb Hosting and Management Certification® to showcase your expertise.

Plus, add it to LinkedIn to highlight your skills to future employers!

About Our Certificaton

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Career opportunities.

01.

Airbnb Host

02.

Property Manager

03.

Vacation Rental Manager

04.

Hospitality Consultant

05.

Airbnb Entrepreneur

Meet Your Instructors.

View More Faculty

Wei Nakamura

A seasoned real estate investor and asset manager, Wei has over 15 years of experience across Asia and Europe, specializing in asset management.

Robert Stanley

With over a decade of teaching experience, Robert specializes in real estate investment and focuses on commercial properties.

Leila Hagen

Leila focuses on sustainable real estate development, helping clients incorporate green practices to enhance property value and efficiency.

Have Questions? Contact Us!

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